Collection prompt

How do I initiate collections via collection prompts?

Written by Sileola
Updated over a week ago

Collection prompt

Collecting in person? You can send a prompt directly to your customer's phone that they simply confirm. This will send a notification to the customer's phone instantly where they can confirm the amount and enter their mobile money PIN to send the funds to you.

From your home page:

  1. Select the ' Collect' button

  2. Provide the relevant details and then click ' Send Prompt'

  3. Verify and confirm the payment details by selecting ‘Send’ to initiate the payment or;

  4. Selecting ‘Cancel’ to cancel the process

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