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What are the Limits on Payments?
What are the Limits on Payments?

Know how much you can send or receive with your bank and mobile money services

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Written by Sileola
Updated over a week ago

Limits on payments

Mobile money providers and banks have minimum and maximum transaction values. You cannot send less than the minimum or more than the maximum at one time. While you can send more over multiple transactions, please check that your recipient's wallet or bank account can receive as much as you send.

MTN Uganda

  • Minimum payment: 500 UGX

  • Maximum payment: 7,000,000 UGX

Airtel Uganda

  • Minimum payment: 500 UGX

  • Maximum payment: 7,000,000 UGX

Limits on bank payments

  • Minimum payment: 5,000 UGX

  • Maximum payment: 20,000,000 UGX

How long does it take for the funds to reflect in the recipients' accounts?

The transactions are processed in real time and will reflect instantly.

I sent money, but the beneficiary has not yet received the funds.

Kindly reach out to support via email ([email protected]) or chat with the following transaction details so that we can look into it for you.

  • Amount

  • Phone number

  • Date and time of the payment

Can I cancel or reverse a payment?

Once the payment goes to the mobile money provider or bank, we can't retrieve the funds. Please carefully review your transaction details before confirming.

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