With Beyonic, you can easily send mobile money payments to your contacts, regardless of their network (Airtel or MTN Uganda).

Creating a mobile money payment to a new contact

  1. From the home page, select ‘Send Money'.

  2. Select the ‘New' button.

  3. Enter the recipient's details and the amount you wish to send.

  4. Click 'Send' to send the payment.

  5. Verify and confirm the payment details by selecting ‘Send’ again to process the payment or ‘Cancel’ to cancel the payment.

  6. You’ll receive a confirmation message on the status of the payment.

Creating a mobile money payment to a previously used contact

  1. From the home page, select ‘Send Money'

  2. Select the contact and verify the contact details.

  3. Enter the amount, then select 'Send'.

  4. Verify and confirm the payment details by selecting ‘Send’ again to process the payment or ‘Cancel’ to cancel the payment.

  5. You’ll receive a confirmation message on the status of the payment.

Limits on mobile money payments

Due to the limitations set out by the Mobile Money Providers, the amount of funds you can transfer to a mobile wallet per transaction is restricted.

MTN Uganda

  • Minimum payment: 500 UGX

  • Maximum payment: 7,000,000 UGX

Airtel Uganda

  • Minimum payment: 500 UGX

  • Maximum payment: 7,000,000 UGX

How long does it for the funds to reflect in the recipients' accounts?

The transactions are processed in real-time and will reflect instantly.

I sent money but the beneficiary has not yet received the funds?

Kindly reach out to support with the following transaction details so that we can look into it for you.

  • Amount

  • Phone number

  • Payment ID

  • Date and time of the payment

Can I cancel or reserve a payment?

Once the payment goes to the Mobile Money Provider, we can't retrieve the funds. We encourage you to carefully review your transaction details before confirming.

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